The management of telecoms invoices, assets, disputes, orders and usage to ensure an organisation only gets the telecoms services paid for and only pays for the telecoms services received.
Organisations spend, on average, 20% of their IT budgets on telecommunications services. One of the key challenges is how to minimise telecoms spend without compromising service. However the complexity of telecoms services makes invoice reconciliation difficult and one-off benchmarking rarely succeeds in managing future cost.
Hudson & Yorke’s managed service measures, monitors and manages your landline, mobile and data spend to control costs, demonstrate value for money, improve service effectiveness and minimise risk.
We provide a bundled managed service underpinned by automated software tools and specialist consulting skills. Our service includes invoice management, asset management, dispute management, contract management, order management, usage management and benchmarking.
Our experience has shown that sustainable savings of between 10%-40% are achievable from implementing a proactive telecoms lifecycle management solution over a 24-36 month period.